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Cookie Policy


1. INTRODUCTION
This document is provided pursuant to Article 13 of European Regulation 679/2016 and Article 122 of Legislative Decree 196/2003 (“Privacy Code”), and in accordance with the General Provision of the Italian Data Protection Authority dated June 10, 2021. It provides users of the booking engine and shop (hereinafter the “site”) of the accommodation facility Garda Beds with information regarding the cookies used by the service provider QUOVAI SRL.

2. WHAT ARE COOKIES?
Cookies are small text files created on the user’s computer when accessing a website. They are sent from the website’s web server to the user’s browser and stored on the user’s device. During subsequent visits, cookies are sent back to the website to make the user experience more efficient.

3. TYPES OF COOKIES
This website uses different types of cookies. The law states that we may store cookies on the user’s device if they are strictly necessary for the operation of this website.

3.1 Essential Cookies (exempt from consent)
These cookies are necessary for the proper functioning of the website, ensuring normal navigation and use.

  • Session cookies: these cookies are used to store information during the browser session and allow the use of the website. They expire at the end of the session.
  • Stripe is an online payment gateway that uses technical HTTP cookies, namely __stripe_sid and __stripe_mid. These cookies allow Stripe to detect and prevent potentially harmful or illegal use of its services and to enable users to complete booking payments without storing credit card data on our servers.
  • The Cookie Consent cookie facilitates user navigation by recognizing and preventing the short cookie notice banner from reappearing if the user accesses the site again within its expiration period. If this cookie is deleted, the user will be required to view the cookie notice again for accesses made within 31 days of the first visit.

3.2 Functional Cookies (subject to consent)

  • Google reCAPTCHA by Google Ireland Limited is a service used to verify whether data is entered by a human or an automated program. This cookie contributes to website functionality by preventing fraudulent activities such as spam or automated form submissions. If the user does not complete the reCAPTCHA verification, the request form cannot be submitted.
  • Google Fonts cookies by Google Ireland Limited are used to improve the appearance and readability of text on our website. These cookies are activated only with the user’s consent and allow us to provide a better browsing experience.
  • Cookies from Google Analytics are used to collect information about the use of our website, including traffic data and user behavior. These cookies help us understand how users interact with the site and improve its functionality and overall user experience.

    _ga: used to distinguish unique users.
    _gac: used to associate conversion information related to user actions after interacting with ads.
    _gat: used to limit request rates for high-traffic sites.
    _gcl: used to store campaign-related information that led the user to the site.
    _gid: used to store and update a unique value for each page visited by the user.

3.3 Marketing Cookies (subject to consent)

  • Facebook cookies (_fbp) are used by Facebook to track user actions on the website originating from Facebook advertisements.

4. DATA PROCESSING METHODS
Personal data is processed using automated tools by QUOVAI SRL, in compliance with privacy and data protection regulations. User data is used exclusively to provide the requested services. No personal data is disclosed or shared with third parties, except as necessary to inform the accommodation facility of bookings or purchases, comply with legal obligations, or ensure service security.

5. DISABLING COOKIES
If the user disables cookies required for the proper functioning of the website by changing browser settings, we cannot guarantee proper performance during the visit. Below are links to instructions for the most common browsers:

6. HOW TO CONTACT US FOR MORE INFORMATION
For any request regarding this Cookie Policy, users may:

  • Send an email to supporto@quovai.com
  • If unable to request assistance in writing, call +39 02 87198048

7. CHANGES TO THIS POLICY
This Cookie Policy may be updated from time to time. The most recent version will always be available in this document.

Cookie Policy – 2025.12